Hisense lip sync grayed out Every content is properly matched and I cannot identify audio being out of sync due to unnecessary video processing. 2023 Hisense U8K Owner's Thread(No Price Talk) Jump to Latest 821 - 840 of 10,980 Posts. It seem like when I switch to 120hz I get a input lag. Since Xbox Series X and PS5 have VRR already built into the console you don’t need the TV to sync because the console will output the variable refresh rate in the first place. I had no problems with the sound when streaming or watching DVD or USB videos. Currently considering this TV as it's reduced to £379 in John Lewis, and therefore seems like even better bang for the buck! Somewhat concerned about the reported lip-sync issues, but as I'll be watching all my content via separate sources through an AV receiver, I assume that I shouldn't encounter the same issues, as I'm not relying on both the sound and Hi, I bought a 55" Hisense U8B tv recently, I use it with a Sky box (normal HD version) and Xbox both of which go through my Sony HT-XT3 soundbase. With no external speakers or inputs plugged in. New comments cannot be posted and votes cannot be cast. For example, if your audio is on the main timeline and you try to use auto-lip sync while inside a graphic symbol's timeline the option will be grayed out; the feature can only "see" audio on the timeline you're currently at. Here’s how to make the most of it: Enable auto lip sync: Navigate to your TV’s audio settings and look for an “Auto Lip Sync” or I bought a Hisense 55\ Smart TV from Makro. Like why the f the lip sync setting is disabled on this TV!? If not I heard there are some beta drivers out there. They say they tried everything they could. When the audio doesn’t match the video (lip-sync issues), try these solutions: Use the audio delay setting: Many Hisense TVs have an option to adjust audio delay. Restart the TV and Alexa-enabled devices: Try restarting both your Hisense 40A4K television and any Hisense 4k atv model 65a6101eu Yamaha v385 receiver. I have given it plenty of time to sync as well, I know it can be slow! Have googled and found one person on the msft forums with the same issue, but unfortunately no resolution. I cannot figure out what is causing this issue. I have messed with lip sync and dolby delay settings, but this didn't seem to have any To access the Lip Sync settings on your TV, follow these general steps: Press the “Menu” button on your TV remote. Since the update the v sync option is off but also greyed out and I can’t even access it. The overclock option is greyed out? Using it as 2nd display for my laptop Lenovo Legion 5 Pro 2021. Never noticed lip sync issues during that time until yesterday. Maybe you have sound or audio problems like no sound but only picture, I had the same lip sync problem with the Hisense 65H9EPlus model when watching Spectrum cable TV. Votes Balance audio delay or lip-sync settings: If you notice audio and video out of sync, adjust your TV’s audio delay or lip-sync settings to realign the sound with the picture. The only adjustment are digital sound delay and lip sync - both of which only allow you to make the sound even more delayed compared to the video. Starting a few days ago, over time the audio and video will start to be out of sync. Maybe an update did it? I tried adjusting the hdmi cable and resetting Local dimming still greyed out after new update to Hisense u8g Hey guys just got the latest update and after tv restarted I went to hdr game mode to turn on free sync and local dimming was tested out and off. You can also reset the sound settings of your Hisense television Pass through or dolby gets me dolby, but still audio delay. e. A Fire Cube had the audio advanced over the video slightly (opposite problem of the built-in GTV), which was easily corrected with the audio delay setting of the TV. You can vote as helpful, but you cannot reply or subscribe to this thread. I have the same question (4) Report abuse Report abuse. 15K subscribers in the Hisense community. Sometimes I can press the pause button on Follow the on-screen instructions to link your TV to your Hisense account and enable the Hisense Smart TV skill in the Alexa app. It is occurring on both live TV and on recordings on the DVR. If A place for questions and comments on Hisense products. Audio Sync Problems: Fixing Lip-Sync Issues. It would be out of sync even with the hdmi switch. 3. Hdmi on both arc ports. When at 2. On my TV, there is no "Dolby Vision Custom" mode, and the picture settings are grayed out in "Dolby Vision Bright and Dark" modes. There is a sound setting for lip sync that goes from 1 - 25. Have two computers with what i thought was identical installs but one works and the other is grayed out. FWIW, the sync problem only existed from certain formats. I don't use too many other apps so I am not sure if the issue also exists there. 1886 that most modern games are now mastered in) fixes that whilst retaining the detail in blacks that artificially raising brightness settings in games etc wouldn’t. edit: now the audio is delayed, and lip sync is greyed out, but that's an issue I've come across with I have 300mb down cable hardwired into the tv (Hisense - 55" Class H8F Series LED 4K UHD Smart Android TV), I've even tested it direct from modem, and on Netflix, Prime Video, and every other app I stream the audio has been going in and out of sync for about three months now. the delay still exists for the GoogleTV apps. 4 (which is closest to BT. Well, persistancy paid off and I figured it out. Open comment sort options. The application constantly loses audio sync with the video when watching any TV shows. Save Share Reply TV Room Hisense 98ux, Atmos 7. Since that iPod was used with another computer's iTunes library, your new iTunes probably still considers the other library to be synced library, and will not allow this library to sync. Fine-tuning audio sync to eliminate lag. All feedback is welcome. Before that I have a new Hisense H9G TV. I have the same problem as well. New. I've noticed with some channels on Sky the audio is out, seems completely random depending what channel I watch. Figured I would try here before contacting them hoping someone has found the perfect settings. Device Monitoring enabled in Purview. just need to figure out to to sync the audio because audio is coming from the tv speakers and the sound bar. saw the first half downstairs on the main TV went up to the bedroom and it was out of sync (GH4HD+1). virgin v6, Xbox series X and ps4 The firestick 4k which is plugged directly into the TV seems fine so I suspect the splitter. Navigate to the “Picture” or “Video” settings. In windows 10; settings; sync is greyed out and turned off--how do I correct This thread is locked. The TV volume may also sound too low or be. Oh, and in certain scenes on MLB 21 on PS5, there is flickering. 2 and Refresh Rate is set to 60 Hz, Adaptive-Sync mode is disabled. Try What Is Lip Sync, Anyway? Common Causes of Lip Sync Problems on Hisense TVs; Solutions for Your Hisense TV Lip Sync Problems. For reasons too complicated to go into here, we use the built-in speakers, which - for all their sins - should at least help avoid lip-sync issues. The sound is behind the video by up to a half second at times. I went into the Settings > Device Preferences > Display & sound > Advanced settings > Audio video sync to calibrate for audio delay. Harassment is any behavior intended to disturb or upset a person or group of people. I didn’t have a lip sync issue but I had a ghosting issue with movies. Audio lag, or lip-sync issues, can be distracting when using external speakers. Members Online • Rithic It's greyed out in the on position. I’ve tried changing resolution, HDR, full screen/windowed, target fps etc, but no luck. 1 so I can get 120hz. I took of the Lip Sync behavior off of the mouth layer and then they all started working and "1"s appeared besided all my visemes! Yay me! When I try to apply the lip sync, it will not read the audio file I put on the stage. I tried the A/V sync feature on the blu-ray player, and that makes it about 50% better. But it only stays in sync for no more than 3-4 minutes. 2, the Adaptive-Sync mode is disabled. I connected it to my Yamaha AV receiver using HDMI/ARC and everything worked fine for a few days. Calibrate TV speakers for optimal performance: Use Note that both your audio and your nested mouth symbol have to be on the same "timeline level". my sync settings greyed out after i tried to "reset sync" option in edge, when i login through another microsoft account through diff profile it syncs that profile perfectly. Something I’m trying to get this thing sorted out and I might possibly keep it. 1. exe file. Problem Share Add a Comment. The technician said that he had to upgrade the software. Only using streaming services, the flicker does not appear on the Netflix application. Adjusting Lip Sync Settings Some of the movies on Amazon Prime trigger Filmmaker mode on another TV I have, so I know that there are sources out there. Heard Hisense was a surprisingly really good quality company so I decided to try them out. and smart feature privacy policyterms and conditions You will see the other Enhanced Viewing settings change from a greyed out state to highlighted When this Settings gt Display amp Sound gt Sound gt TV Sound Effect gt Volume Level Balance the sound volume of each source Lip Sync Press button on your Hisense 65U7N Manual Online. Tried the t-con update but nothing helped. NVCP / Display / Set Up G-Sync / checkbox (1) Enable G-Sync / Enable for Windowed and Full Screen AND checkbox (3) Enable Settings. I used the drop downs in the rhubarb user interface to Select Smart → Settings → Sound → Picture/Sound Sync Control and set it to 'On'. (C27G7*T* / C32G7*T* model only. It is BRAND NEW but it consistently has out of sync audio that is driving me insane. Just using Hulu or YouTube tv right from the tv menu. I need to delay the video to match the sound since it's the audio that is ahead of the video. If I turn EArc off then there is no lag. Top. Modified 1 year ago. I am using rhubarb lip sync for the first time. I then cycled through each of the available modes until I realized that only Game Mode kept things in sync. Hisense PX3-PRO Manual Online. Some problems with Lip sync, it comes default with +3, i found that +5 is more correct in settings. quick update for everyone: hisense sent me a firmware update this morning. The audio output can be adjusted to a faster speed with the [-] button and to a slower speed with the [+] button. I threw on a movie last night and used one of the "Theater" mode settings. Does anyone know how to fix this>? Had to disable G-Sync on my laptop, turn off PC-Sync on the TV and also turn off Low Blue Light on the TV (but Night Light is still on in Windows All of a sudden i can't use hdr 10 in gaming because my Hdmi 2. Maybe I missed something. GPU: RTX 3070 CPU: Ryzen 7 5800 Laptop is set to 165hz, LG external monitor is at 144hz. You can manually add content (drag and drop), but not sync automatically. Last attempt at fix before returning. Sometimes I can temporarily fix it by turning the cable box off/on. Getting sick of trying to fiddle with this thing already. Hopefully Hisense will fix this in a future firmware update. I love it. I generally just go into the Sync Center, click on Manage Offline Files, and then click to Disable Offline Files. I've owned my TV (Hisense H8G) for 2 years now. When you open the page, go to the "Help with games" section in order to find the right path to look for help. Enable Game Mode to reduce processing lag. Through the If the DisplayPort Ver. Look for the “Lip Sync” or “Audio Sync” option. And you can only change settings in custom. I've tried every single sound setting (PCM, Atmos, passthrough, etc). I’ve had the same issue and pass through works well for me. Trying to watch a tv show or movie and needing to back all the way out to main menu and then back into the streaming app and show/movie at least 8 times in an hour is nuts! Connected via brand new over 1G wifi and no software updates available - grayed out. But yet I can't force a Policy Sync or see the policy I've created hitting my device. That way I know both the Tv and the Sonos Beam are getting the same signal at the same time. I have an Arris/Motorala cable/DVR box (not streaming Spectrum). I just bought a Hisense u7 55 inch. Additional information on Game support can My Hisense 55" a65h from Costco has Humming noise when the backlight is more than 70%. I created the pose library for my character with the needed visems. Everything about is great except the audio is driving me crazy. Sort by: Best. Some features just can't be used together. In my case i'll have to do that for every movie i play, which is not an option. Hoping maybe someone here knows something I don't. My first My AV sync adjustment setting is greyed out. This has always fixed the problem, although I don't really know what they did in the first place to break it. Pass through is sending ATMOS to the bar. He spent about two hours and could not fix the issue. This only started happening after the last update. Please don’t dislike if this doesn’t work. To troubleshoot, you can try the following: Go to the TV settings and navigate to the audio 55U7G Sound sync issues are terrible. I’m having trouble with lip sync (I think the “real cinema” setting is adding additional delay) and I’m hoping that setting might alleviate the issue. Move to TV Speaker and change the settings. Anyway, I had a user today with the same problem, but when I went to disable the offline files, the button was grayed out. The "Sync Your Content" option in Edge as well as Settings is grayed out. I called Hisense support when this started and they said since it is only happening with Spectrum it is not a problem with the TV. I plugged up my Apple TV to HDMI 2 today, and experimented with Youtube TV, and was still having the same lip sync issue, so it's not a matter of I show you how to fix sound & audio problems from on a Hisense smart tv (Android TV). And I have found out the problem is the Xbox because of the way it handles Dolby digital. Ever since we bought our LG OLED TV 65GX in 2021, We've noticed annoying lip-sync issues when watching TV through our Comcast/Xfinity cable box, which is connected by HDMI cable to HDMI2 input. Right now using port three or four I only have standard forum VRR, not AMD free premium. Kind of bummed! Reply reply mikesplain • Yes I would. . With this new TV, I'm have so many issues. Motion blur reduction is also greyed out I am on Gamer 1 Profile Hardware acceleration is turned on, as well as G-sync. I've tried both as a WAV and MP3, but the 'sync with audio in layer' - 13816418 The issue arises when trying to link the sync to the audio, the option is grayed out and states that there is no audio file even though it was imported to the stage. 16K subscribers in the Hisense community. 1 42 set local dimming to high and re-enable g-sync, local dimming becomes greyed out but is active. 1, PSB & KEF Speakers I have been having lip sync issues with my 55U8H for a very long time while using Plex. the sound got out of sync again, every time. and smart feature privacy policyterms and conditions You will see the other Enhanced Viewing settings change from a greyed out state to highlighted When this volume of each source Auto Volume Control Activate to prevent the volume from changing when you switch TV channels Lip Sync Synchronize the displayed Many modern TVs, including some Insignia models, offer an auto lip sync feature. I have a Vizio sb36512-f6 surround sound bar attached to it. I have verified the Hulu apps are up to date, and each TV uses completely different audio output. Adjust audio sync settings in TV menu. Did the update fix the lip sync issue when EArc is enabled? I have a Sonos Arc and if I turn on EArc there is a definite lag on sound when using anything besides the installed apps on the TV. Controversial. Did not had that problem before updating to android 9 and sometimes the tv drops wifi signal, And yes did factory reset, Unplugged it from outlet, Reset my router and problems remain. I am having issues with the voice and picture being out of sun. However, for some reason I can't seem to connect my Soundbar through ARC/eARC, as the option for it is greyed out on my TV despite being connected correctly. Factory reset both devices. Hello people, I got a Hisense 55B7500 with wide color gamut and HDR, with 2 + 2 extra = 4 years of warranty. 0 Format is greyed out and set to standard. Monitored by Hisense Canada. I installed the add-on and linked with the . I am working on a Windows 10 laptop, upgraded from Windows 8. It's loudest when backlight is set to 100%, and gradient descent reduces to 30% backlight. To fix Hisense TV audio sync issues: Restart your TV and check cable connections. I have a Hisense U7G 75" TV. My TV seems to provide all kinds of lip sync issues. Old. Digital Audio Out; Digital Audio Delay; Lip Sync; Equalizer; Preferred Audio Language; Headphone Mode; Headphone Volume; 10. Sadly no, some people on this sub might suggest otherwise but when I contacted Hisense directly they simply told me this was working as intended. headphones option greyed out and says this function is currently disabled anyone had this problem hisense U7QF . However the Live News streams are fine. I checked my update screen and nothing new shows Just got a Beam Gen 2 and set it up with my Hisense 65A7100FTUK Very impressed apart from the lip sync is miles out Not sure if it's the TV or the beam or the fact I'm using a splitter for my devices. Check and Replace HDMI Cables; Had a similar issue, I found that going through the settings and setting it to “pass through” seemed to put it perfectly back in sync. Im just confused because I already switched cables and unplugged Even with the lip sync option or audio delay option no matter what setting the lip sync issues are still there and again this happens when the incoming audio signal is DTS. my hisense u7h tv has local dimming turned off and greyed out. Select PC to iPhone from the bottom of the home screen. First, voice sync issues, then input switching issues (going from Home screen to TV caused system to constantly switch back and forth for 10 - 60 why are Notebook Sync Status, Sync All Notebooks Now, Sync This Notebook Now grayed out? Have two computers with what i thought was identical installs but one works and the other is grayed out. I played around with the lip sync setting on the TV (although not exactly sure what this does), but when i change the setting to another value, audio resynchronises but will slowly drift out of sync again. YouTube TV was the worst with live football. 1 or 1. Any tips? Archived post. If mine is out of sync a quick restart fixes it for the To preserve 5. Since the first day of using it I have Lip-Sync issue on the unit. Please help a weary new timer! thanks. I have spent several hours on the phone with Spectrum support. General TV. 2. Select Menu → Audio → Picture/Sound Sync Control and set it to 'On'. alank99101738, thanks for getting back to me. any idea what the issue maybe? I got a rx 6800xt Ryzen 3900x 32gb ram While PCM or Pass Through on "Digital Audio Out" fixes the lip sync delay for me, it comes at the cost of audio quality. Lip sync is disabled, no Even with the lip sync option or audio delay option no matter what setting the lip sync issues are still there and again this happens when the incoming audio signal is DTS. It was on enhanced before and i haven't touched a thing. Drag and drop music to the box or click the folder icon to select and add music from the computer > Click Edit to add: I've tried a few different TV Apps that sometime do and sometimes don't have the lip sync issue. A few days later he came back and replace the motherboard. I just bought a Hisense 65H6510G Android TV. Ask Question Asked 4 years, 10 months ago. The other issue is Lip sync is not correct on Youtube and Prime video. Viewed 72k times They would be grayed out by default and the time is synchronized with the The audio on both of them gets out of sync every few minutes and I have to hit the replay button or exit the app and come back in to fix it. Any idea how to turn v sync on? Share Sort by: Best. I’d recommend a budget brand to people that don’t really care about motion or picture, but sometimes you get what you pay for. No it’s still a HDR signal - PS5 dash or game. Endpoint DLP option also showing Enabled. This happens on all sources ( dish hopper 3,ps5,pc,switch). Already installed the driver and osd. Update TV firmware and connected devices. My Hisense doesn't work regardless of using built in apps or another source (i. I have tried clearing the cache, unplugging, restarting through settings. Select the “Lip Sync” option to access the adjustment menu. It's driving me crazy and nothing I try works. Only thing I've gotten to work is going into the audio Intermittent, finicky lip-syncing issues persisted for us with this TV, despite no issue on other 4K sets (including another Hisense model) that were set up the same way. Yesterday I came back after leaving the TV unattended for a few hours, and the ARC was no longer working and the option was grayed out in the menu. It does it with our Firestick and with my PS5. It’s for PCs. New Hi everyone! I just got a u7g last week and replace the hdmi with 2. also tried the PS5, and that still works correctly. We were NOT using a I did a whole factory reset and still nothing funny enough I just got a ps5 and I wanted to use it on my 75 in u7g but picture size is grayed out and so is game mode. It is connected to the right HDMI ARC input, but the ARC, and Bluetooth option in the tv settings are grayed out. I have a Hisense TV (55U7H) and it’s worked fine for about 2 months. They sent out a tech to my house yesterday. My understanding is that with at least some other Hisense TVs you get "Dolby Vision Bright", "Dolby Vision Dark", and "Dolby Vision Custom". Idk what else to do. I started having issues right out the gate. Any advice? Thanks. A place for questions and comments on Hisense products. i followed the directions, uploaded and installed via USB, re-setup the TV from scratch, etc and sadly the issue remains the same. Title says it all. I The issue with audio sync might be caused by the TV's audio settings or the app settings. Unplugged the devices and plugged them back in. What I noticed though was some pretty bad lip sync. lip sync setting can not solve the problem. is set to 1. Step 3. 2 (the default fixed amount) there’s a lack of depth to colours in relation to blacks, changing to 2. Q&A. Hey man just FYI, this issue isn't Hisense specific, it plagues like 90% of all TVs and soundbars over the past 3-5 years and all the manufacturers like to put on Have a new Hisense 65U8H and I am having issues with the sound not matching peoples lips with Spectrum cable. Really like the TV except for not being able to turn off SOA and lip sync issues. It may say not validated, but just ignore that. When i try to sync through android edge it automatically gets turned Click here and we’ll get you to the right game studio to help you. Received an automatic update 2 weeks ago on my U8G, now every half an hour of watching TV, the output to my soundbar would cut in and out for 10 seconds then go back to normal. Type of abuse. I can’t figure out how to get it available. I have to go and toggle g-sync off when I wanna watch a movie with local dimming etc and turn g-sync back on when I wanna do some gaming. I returned it and went for the LG C1. Suggested registry changes did not work. I'm attempting to get arc from being grayed out. Half of the time, the eARC option is grayed out. Roku, etc. I logged a call with Hisense and they send out a technician to come and test the unit. ). On the TCL Q7 TV it had the same issue on port one 144 Hertz but on port two 120hz within the AMD adrenaline software it would clearly show AMD free sync premium enabled. For now, I just These all had good sync, with the devices plugged directly into the TV and optical out of the TV going to a receiver. It’s clearly not a fixed value. Am/fm gives sound through speakers. On Sky, when viewing channels, most of the channels are in sync, however some channels all the lip sync is I have a Hisense TV from 2018 and have these issues as well with my sound bar (both with Optical or ARC connections). Here’s how to address this: Locate audio sync settings: Look for “Audio Delay,” “Lip Sync,” or “AV AFAIK you shouldn’t use freesync or gsync on your TV for consoles. I was running in AVR bypass for some time but only in conjunction with audio related changes on So I just recently got a 65" Hisense U7G and have been loving it so far. Google account and all settings are still there. Windows Settings / Display / Use HDR set to ON AND Advanced Display Settings / Refresh Rate set to 144Hz (or whatever you want) AND Graphics Settings / HAGS and VRR set to ON Windows 10 unable to time sync, time service is greyed out. Best. Even if I don't use my surround sound, and use the TV speakers the audio is still out of sync. Instead, leave a comment and I will try to get back to you to fix your issue!I'm going to start uploading more. It takes me right out of the movie and feels like I'm watching a BBC made for TV movie, even on films I have previously enjoyed on different tvs. I used to have it connected to my Roku TV and it worked just fine with ARC. An iPod can only be synced to one iTunes library at a time. Have tried using different optical cables. I did the test after setting it to off just after disabling g-sync, so whatever local dimming setting you choose, it will stays after enabling g-sync. Is it only available in certain setups? I’m using a The Hisense tech told me there was one, but all it does is mimic turning power on/off. Step 2. Please check if +4 or +6 or local dimming greyed out on my hisense u7h . We called Hisense for technical help four times only to learn from them that they had no solution to our problem either Feintech VAX01202: eARC mode (Out 1 is HDMI input for eARC from LG C2, Out 2 is HDMI output for AVR-360) hi dont know if this will help but i just went from an hisense a6 uhd tv which i was using with the same . I now need to switch to another Windows 10 (native) laptop and am trying to sync Microsoft Edge, much like logging into Chrome. but many are grayed out. When it does work the Hisense display flickers notification “HDMI3 signal lost” though sound remains. I’m using HDRgame response and free sync are both enabled but I’m local dim is greyed out. There is another lip-sync feature on the receiver itself, but I'm afraid to adjust that since some inputs do not have the issue. i had to push the audio about 400ms to get a better synch. 1. We used the following calibration settings to review the 65-inch Hisense U7H (65U7H), and for the most part, we expect them to be valid for the 55-inch (55U7H), 75-inch (75U7H), and 85-inch (85U7H) models. Then i tried Netflix app, i still see that out of synch issue. I changed it to 25 and didn't notice any difference so what exactly does the setting do? Does it add an unnoticeable If you have a Hisense U6G, U7G or U8G, then the television speaker may sound distorted or randomly cuts out. 1, I got a cheap hdmi switch and connected the Sonos via optical out of the switch. Already update to the latest firmware. ) If the DisplayPort Ver. How THE ISSUE is that when I get down to generating the lip sync file the option is grayed out! I know everything else works fine because the audio is spoken and the forcegreet works etc, but obviously since no lip sync file has been generated the characters mouth doesn't move. A lot to like about the U8G, but it’s just got issues. It doesn’t seem to be the case with the TV itself (the sound is in sync when navigating the menu) so I think it might be an HDMI issue. hre leiby ayvcc gix frsdx fjko ehvmb bqv qhl fbo