Commvault index cache offline reason disk is full. I checked the archmgr.

Commvault index cache offline reason disk is full Frequenst Disk Cache schedule is converting the TL dump to 'promote to full' job due to comparison with old LSN entries in the cache which are not cleaned up from an earlier attempt When the transaction log(TL) backup job is submitted either interactively from the UI or from a non-OSC schedule for a subclient associated with Frequent Disk Cache Hello fellow CommVault users,I run a three node HyperScale 1. The Index Directory path is disabled. Apr 26, 2024 · Offline Reason. Symptoms The Offline Reason for the drive displays the following message: Cannot communicate with CommVault Media Mount Manager Service. Check for non-Commvault data on this drive and move/delete this data as appropriate. Solved. On the Catalog tab of the MediaAgent Properties dialog box, view the reason Oct 11, 2024 · Offline Reason. 83:490 Hi @Mahendra Kurniawan . Hello fellow CommVault users,I run a three node HyperScale 1. If it is on disk, then it is possible the index is corrupted (and you’d be better off opening a Mount path is reporting insufiicent free space to write data. There is no need to disabled schedules or stop any jobs during the load balance process, the index backend will take care of locking and making sure everything is protected Drive Status in Master Drive Pool Details View and Drive Properties shows drive marked Offline. Select the MA Client Group or the MA Putting a MediaAgent into Maintenance Mode (commvault. They Marking a Disk/Cloud Library Offline for Maintenance. I’d start by running the load balance workflow\report: In comparison with the Verification of existing jobs on disk and deduplication database option, this option is faster because it does not read the data blocks on the disk. Mar 8, 2021 · “Index cache eD:\IndexCache] free space on MediaAgent thost name] is i51197] MB. Use the following procedure to view the offline reason for a mount path: From the CommCell Browser, navigate to Storage Resources | Libraries | <Cloud Storage Library>. This will rebuild the label. Oct 6, 2021 · CVRF files are generated by the cloud. Thank you Mike for the assistance. Other mount paths/available writers are either full/in use or not online. This shows my lack of depth in the CV backup system. I would recommend checking with your OS admin for this task. Mar 20, 2024 · Offline Reason. In the ChangeIndexCacheConfig dialog, click the Run workflow on list, and then select the Workflow Engine that you want to use to perform the workflow. Enable source side disk cache. The previous reconstruction job on the DDB failed due to the DDB validation failure. VM based disk filters may not work for few chinese VM due to malformed disk index generated during backup There are some components in Commvault, like the index cache, that will be effected by an offline node since there are Index signatures that are unique to the cache on that node. During the index restore process, one or more of the following occurred: Little or no free index cache disk space was available to use during the restore. Can the Index cache be placed on a network drive? The Commvault software only supports placing the index cache on a local drive. Verify the Index Cache volume has sufficient space. The Index Directory is not accessible by any MediaAgent. 26 or 11. From the CommCell Browser, expand Storage Resources > MediaAgents. The disk that hosts the Index Directory is full. Oct 11, 2024 · Troubleshooting (Indexing Version 1) Backup is pending with error code [14. 83:485: Snapshot Maximum Cache size changed from [<Number>] to [<Number>]. Cost Optimizing Cloud Copies. Based on your environment and operational considerations, you can transition to a local index cache using one of three methods. Cause 2. JobManager: The operation is not valid for the object's storage class. Attaching the old index cache disk/vmdk/ copying over the index cache will not help. Kind regards, May 26, 2022 · The Index Cache Location report indicates that there are free disk space issues in the index cache of the index server (MediaAgent). The data to be restored could not be accessed or found. I’ve replaced the failed drive and have started the recovery process to rebuild the contents of Deduplication Troubleshooting. Causes. If offline, you can bring online by changing the Index Cache directory to a temporary location without copying indexes then change back to original location. log , and the below is the results of getRestoreMediaAgent() function. Database and Logs: Contains index data, action logs, and payload data. Index cache directory disk space (in MB or GB) currently used by data other than index files. If free space falls below this parameter (default = 10 GB), the index cache is taken offline and event-driven cleanup begins. Index Cache can only be moved when no index jobs like Auxiliary Copy, Disaster Recovery Backups, Deduplication Frequenst Disk Cache schedule is converting the TL dump to 'promote to full' job due to comparison with old LSN entries in the cache which are not cleaned up from an earlier attempt When the transaction log(TL) backup job is submitted either interactively from the UI or from a non-OSC schedule for a subclient associated with Frequent Disk Cache Run DBMaintenance to refresh SQL indexes and statistics. Index. even after enabling them also now backups are running fine. You may unsubscribe at any time Jun 18, 2014 · Verify for assigned Disk Library using network share (CIFS/NFS) data path that user authentication is valid. Data Verification, or Offline Content Indexing, then the copy data is not removed until all dependency are Hi @brucquat The reason @Nicola Bonugli is referring to Scalable Resources is due to the fact that this option load balances activities over all the media agents thus expecting a shared mount path between them. The report dashboard tile also shows a "Critical" status if the disk is predicted to be full in less than 30 days, and a "Warning Sign up to receive Commvault's Mar 16, 2016 · Description: The Index Cache for the MediaAgent is disabled. You can change the location of the index log cache directory on a MediaAgent, in order to help distribute the MediaAgent's disk resources. If you do however decide to share the Since the drive has live data I don’t like to do the disk part thing either. Schedule and cleanup rules are default. jobSummary. Right-click the Cloud Storage mount path and then click Properties. Specific Media Agents ‘own’ the index of clients and virtual machines by extension. Aug 26, 2022 · For free index cache disk space issues, see Indexing – Troubleshooting. Add additional media or Age/Prune jobs as necessary to free up media/disk space. They Deleting the index is just going to cause problems, from waiting on index restores or pending\failed jobs due to index errors. On the Catalog tab of the MediaAgent Properties dialog box, view the reason Jan 6, 2025 · Index cache getting full in short time Week back I have added additional space to the indexcache disk like 1TB due to space issues. 83:490 Dec 20, 2024 · If the Index Gateway cache directory is corrupt or running out of available disk space, you can change the location of the Index Gateway cache directory to a new location on the Index Gateway. After some time the index cache is getting full. The number in parentheses shows the usage as a percentage of the Total Size disk space. In the Workflows tab, right-click Change Index Cache Settings, point to All Tasks, and then click Execute. On the Catalog tab of the MediaAgent Properties dialog box, view the reason Jun 7, 2024 · Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. The number in parentheses shows the usage as a percentage of the Total disk space Good morning. Displays the offline reason, when the status of the selected index cache is offline. com] is offline for Storage Policy Copy [ Policy_1 / Primary ]. ISCSI mount point path name typo, in the middle of the now very long path string was causing the issue. Cycle Services on Feb 5, 2021 · The "Remarks" column in the Index Cache Location report states the following: Index cache free disk space is less than 30%, it will get overloaded soon. Frequenst Disk Cache schedule is converting the TL dump to 'promote to full' job due to comparison with old LSN entries in the cache which are not cleaned up from an earlier attempt When the transaction log(TL) backup job is submitted either interactively from the UI or from a non-OSC schedule for a subclient associated with Frequent Disk Cache Frequent Disk Cache schedule is converting the TL dump to 'promote to full' job due to comparison with old LSN entries in the cache which are not cleaned up from an earlier attempt When the transaction log(TL) backup job is submitted either interactively from the UI or from a non-OSC schedule for a subclient associated with Frequent Disk Cache View the MediaAgent Offline Reason. Since you’re on V2 you’re already taking advantage of space optimizations. On the Catalog tab of the MediaAgent Properties dialog box Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. Oct 11, 2024 · Index. VM based disk filters may not work for few chinese VM due to malformed disk index generated during backup Frequent Disk Cache schedule is converting the TL dump to 'promote to full' job due to comparison with old LSN entries in the cache which are not cleaned up from an earlier attempt When the transaction log(TL) backup job is submitted either interactively from the UI or from a non-OSC schedule for a subclient associated with Frequent Disk Cache MediaAgent is offline. If you disable access to the index cache, you can optionally enter details or a reason in Oct 11, 2024 · Disabling access to the index cache will make the index offline and unavailable for browse operations on associated subclients. Disk Usage. Index Cache can only be moved when no index jobs like Auxiliary Copy, Disaster Recovery Backups, Deduplication Hi @brucquat The reason @Nicola Bonugli is referring to Scalable Resources is due to the fact that this option load balances activities over all the media agents thus expecting a shared mount path between them. Jun 7, 2024 · The MediaAgent and/or disk library where the index is expected to be backed up have been offline for more than 30 days, therefore no backups have been run during this time. Performance may be improved by separating SQL databases, OS swap space (pagefile. (reason for the long path string before anyone asks, is we are trying to make it easier to correlate any volume mount on a system with it’s VMWare Datastore and it’s underlying disk array - and yes, that adds complexity, but that’s Jun 6, 2024 · Hello All, We are using Linux Media Agents, on of the sudden media agent went offline with some communication issue with the ports 8400 & 8403 (we are using for communication) and there is no changes from server end. Free disk space available on the index cache disk. For database agents, incremental backup jobs appear as Transaction Log. . It is considered critically low. (Note that when the index cache directory is changed, it may take up to 30 minutes for the new Total Size value to reflect the size of the new index cache directory. Resolution Oct 11, 2024 · Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. commcell. Oct 11, 2024 · Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. Increase the Feb 5, 2021 · The Index Cache Location report indicates that there is limited free disk space in the index cache, and it will be full in less than 30 or 90 days. 83:487: Create index on Full disabled. A full backup generates a new index. You can take corrective action based on the report, followed by running “Data Aging” job manually. On the Catalog tab of the MediaAgent Properties dialog box From Commvault CRM The index is needed to allow for browse of backup contents. Disabling access to the index cache will make the index offline and unavailable for browse operations on associated subclients. com) Shutdown MA does not need to be spin up for index cache recovery. MM0013: Error Code 32:406 Backups of older release clients with client side deduplication enabled cannot run to Run DBMaintenance to refresh SQL indexes and statistics. Total capacity of the index cache disk. Oct 11, 2024 · The Status field indicate whether the library is Ready or Offline. The parameters that control index file cleanup and notifications. This includes moving the index data from a stand-alone Index Server to a different location on the same Index Jun 18, 2014 · Verify that Index cache directory is online. The "Remarks" column in In order, to clarify why the Media Agent was offline even though you had an free spacing of 9. Verify that the number of available disk library streams are equal to or greater Frequenst Disk Cache schedule is converting the TL dump to 'promote to full' job due to comparison with old LSN entries in the cache which are not cleaned up from an earlier attempt When the transaction log(TL) backup job is submitted either interactively from the UI or from a non-OSC schedule for a subclient associated with Frequent Disk Cache schedule, we will end Frequenst Disk Cache schedule is converting the TL dump to 'promote to full' job due to comparison with old LSN entries in the cache which are not cleaned up from an earlier attempt When the transaction log(TL) backup job is submitted either interactively from the UI or from a non-OSC schedule for a subclient associated with Frequent Disk Cache schedule, we will end There are some components in Commvault, like the index cache, that will be effected by an offline node since there are Index signatures that are unique to the cache on that node. Nov 15, 2024 · Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. Update/change user authentication as necessary, Verify for assigned Disk Library using network share data (CIFS) path that the required number of SMB/CIFS connections are allowed. The status of the Index Directory, the path to it, and the offline reason if applicable. On the Catalog tab of the MediaAgent Properties dialog box, view the reason Jun 7, 2024 · Offline Reason. From the CommCell Browser, navigate to Client Computers. VM based disk filters may not work for few chinese VM due to malformed disk index generated during backup We had a similar issue, indeed if an incremental backup introduces large number of files on a frequent base the index will grow significantly. Is the source data on tape? If so, make sure all of the media is in the library. However, Commvault still displays, that the tape cartridge is in the drive. Index Cache is still showing ready if media agent is offline in check readiness report. They were mapped/zoned to the Media Agent (Server) initially. Symptoms. Indicates the path/directory in which the deduplication database resides. I’d double check the location of your index cache and move it if colocated on the same drive as the DDB. Retentions for this storage policy is no more than 1 month. Information on the mount path offline reason is displayed in the Offline Reason box. In the CommCell Browser, open Workflows. The index is actually archived in cloud cold storage. Predicted free disk space in the index cache is below the recommended values, and the disk will be full soon. Tiered Storage for Extended Retention using Cloud Libraries. or. Right-click the MediaAgent Dec 20, 2024 · The index is not up to date, and one or more of its playback operations are failing. Full and Incremental Data Verification Job. On the Catalog tab of the MediaAgent Properties dialog box, view the reason Dec 13, 2024 · Viewing Index Cache Offline Reason. What is the best option to say to Commvault to update the current status of the drive and slot occupation? Full scan, Discover Media, Reset library? Failure Reason: The media side mounted is write-protected. Is it Feb 5, 2021 · The MediaAgent hosting the index cache is offline due to connectivity issues or Commvault services status. Recommend a minimum of 500MB free disk space be available. Oct 11, 2024 · Take the Index offline when free space falls below n GB: This is the total space that must be available in the index cache for it to remain online. Reporting MediaAgent: t] Critical: 279224 03/20/2022 16:10:28: MediaManager: win-commserve: 32:218: Index Cache cexes_plan_Copy-2_31_Cache42] was taken offline because the free space a1714 MB] is less than the Dec 20, 2024 · Disabling access to the index cache will make the index offline and unavailable for browse operations on associated subclients. Application aware backup copy is failing when index DB is not available. Amount of used space on the index cache. In this Disk Caching instance, since we are pointing to a library as opposed to an individual node, there should be no interupption in service if you need to bring Frequenst Disk Cache schedule is converting the TL dump to 'promote to full' job due to comparison with old LSN entries in the cache which are not cleaned up from an earlier attempt When the transaction log(TL) backup job is submitted either interactively from the UI or from a non-OSC schedule for a subclient associated with Frequent Disk Cache The report will display the reason on why the job is not pruned yet. than i have enabled both the ransomware protection & AV on MA. Offline Reason: Cannot read from index cache directory. For a full description of these statistics, see Viewing Index Cache Oct 11, 2024 · Take the Index offline when free space falls below n GB: This is the total space that must be available in the index cache for it to remain online. Nov 15, 2024 · Offline Reason. For more information, see the predefined alert "Disk space low on MediaAgent" in Alerts and Notifications - Predefined Alerts. I also thought the new media agent/disk storage/storage policy would create a new index. Once set, delete any CVRF files and restart Commvault services. 28. MM0013: Error Code 32:406 Backups of older release clients with client side deduplication enabled cannot run to Frequenst Disk Cache schedule is converting the TL dump to 'promote to full' job due to comparison with old LSN entries in the cache which are not cleaned up from an earlier attempt When the transaction log(TL) backup job is submitted either interactively from the UI or from a non-OSC schedule for a subclient associated with Frequent Disk Cache Valid values are Full, Incremental, Differential, Synthetic Full. Click OK. Index cache directory disk space (in MB or GB) currently used by index files. Please ensure that One of the drives store the Commvault metadata that is associated with the index cache and the deduplication database (DDB) and the other drive stores the metadata for Commvault File System (CVFS). If needed, move/separate high disk I/O applications on different disks. Date to be Full. Resolution. &lt;br>Source View the MediaAgent Offline Reason. Jul 15, 2016 · Reason is "Index cache is from the wrong Description: Library [], MediaAgent [], Drive Pool [)196], Media[]: The Index cache Path for the MediaAgent is disabled. 5 media agent on HPE reference hardware and recently one of the drives failed. I checked the archmgr. Logs . You can configure the new drive to store the metadata for Distributed Storage and the Commvault metadata. Advice: If the issue the need to restore files such as Group Policy Objects or any files needed from System State without a full in place Oct 11, 2024 · Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. Jun 7, 2024 · Note. If network interruption, verify connectivity Oct 11, 2024 · Note. Cause 1. To change the status to Offline, clear the Enable Library check box. If you do however decide to share the Default Index Storage Policy changed from [<String>] to [<String>]. Whenever a backup is initiated, the MediaAgent removes all index files that have not been accessed within the specified number of days. Under the library all mount paths have Read/Write Access Properties for the mount path under Allocation policies are marked Maximum Allowed Writers. Jun 20, 2019 · An index cache on an index server MediaAgent becomes filled with index data, and that index server is taken offline. Kindly raise a ticket with Commvault support team. Aug 26, 2024 · I think @Aplynx is right, but given the context I think the client is still associated with the old MA (which is offline). 81 GB is that - with Metallic, by default we define an frequency when the Media Agent needs to go to offline to avoid any potential crashes at the Jan 7, 2025 · Created new storage policies and then the file system backup jobs changed from old to new policy and started the backup. 96] [14. Note. Take one of the following actions: 1. Backups may fail when accessing the index cache when Ransomware protection is enabled on MediaAgent. In this Disk Caching instance, since we are pointing to a library as opposed to an individual node, there should be no interupption in service if you need to bring down a node for We also recommend that the overloaded Media Agent to have at least 5% of total disk space of index cache disk free to be used during the migration process (copy from the old to the new server). Description: The MediaAgent is not active. After restarting the CV services, it was back again, but we need to know that what is the reason it is going offline? which log to refer Jun 7, 2024 · Index Cache Path. For a full description of these statistics, see Viewing Index Cache Directory Usage Dec 23, 2024 · Default Index Storage Policy changed from [<String>] to [<String>]. An incremental or differential appends to an existing index. For a full description of these statistics, see Viewing Index Cache Dec 2, 2015 · On the MediaAgent host, use the Process Manager (Windows) or Commvault list command (Unix) to verify that all Commvault services are running. Deleting the Contents of a Mount Path. Index Directory. Resolution View the Check Readiness for the client and Oct 11, 2024 · If the index cache is offline, you can view the reason for the issue. Oct 11, 2024 · Use the following procedure to view the offline reason for a mount path: From the CommCell Browser, navigate to Storage Resources | Libraries | <Cloud Storage Library>. Right-click the <Client> and click Properties. ) Index: MB/GB (%): Index cache directory disk space (in MB or GB) currently used by index files. Index Retention. Deleting a Cloud Library. When disabling this option it would prevent this load balancing and could prevent the need for the shared mount path. Location. After you change the location of the index log cache directory, content is Nov 15, 2024 · Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. To run a log backup when the used space of the log file reaches a specified percentage, select the Start the backup when the log file is option. Monitor Disk I/O. 95] "Failed to start createIndex on MediaAgent" For more information, see KB Jun 7, 2024 · Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. To correct this issue, ensure that the MediaAgent and/or disk library are online. On the Catalog tab of the MediaAgent Properties dialog box, view the reason Mar 21, 2022 · Index Cache hexes_plan_Copy-2_31_Cache43] was taken offline because the free space c1714 MB] is less than the threshold l5120 MB]. Tools for Cloud Storage. Unable to add new search engine node to existing cloud. On the Catalog tab of the MediaAgent Properties dialog box, view the reason Oct 25, 2021 · Hi @Mike Struening ,. Index restore is the best way forward. If the disk library is offline, the reason for the offline status is displayed in the Offline Reason box. 83:489: Create index when job fails Disabled. The MediaAgent is offline. If the index cache is offline, you can view the reason for the issue. On the Catalog tab of the MediaAgent Properties dialog box, view the reason Oct 11, 2024 · Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. Default communications are over tcp ports 8400-8403 - is there a firewall between the clients? Displaying Performance Details of a Backup Job. Specifies the number of days to retain the index cache. From the CommCell Browser, If you disable access to the index cache, you can optionally The addition of space for index cache would fall under OS Admin responsibilities. Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. One option that comes to mind is if Jan 25, 2022 · So there was a power outage, and I lost the SAN LUNs I provisioned for both DDB, Index Cache and even the storage repository. Total Capacity. If you disable access to the index cache, you can optionally enter details or a reason in Jun 7, 2024 · Viewing Index Cache Offline Reason (Indexing Version 1 and Indexing Version 2) If the index cache is offline, you can view the reason for the issue. Jun 7, 2024 · Offline Reason. Select the Use disk cache for log backups and commit every check box and enter the interval of time between each log commit operation to the CommServe server. Index cache directory disk space (in MB Oct 11, 2024 · Index. Disabling access to the index cache will make the index offline and unavailable for Index caches becoming full are always tricky as there is no way to reduce the size of an index (besides backing up less files). The index cache space of MediaAgents that are Indexing Version 2 index servers within the same storage policy might not be evenly used. Since automatic reconstruction of the index is only for the latest cycle, this method avoids index restores of previous cycles. If you disable access to the index cache, you can optionally enter details or a reason in Hi dude, Index caches becoming full are always tricky as there is no way to reduce the size of an index (besides backing up less files). Quite often when the index label can not be found, the resolution is simply to go to the properties of the MediaAgent and then the Catalog tab to change the Index Cache location. By default, the IndexCache directory stores all index databases and all index action logs. Sep 20, 2024 · Index. Description of the reason why the index was migrated from another MediaAgent, as follows: Empty: Index was not migrated recently. You can move it to another location on the same MediaAgent, even to another folder on the same volume. Required Capability: Capabilities and Permitted Actions. On the Catalog tab of the MediaAgent Properties dialog box, view the reason in the Offline Reason field. Is there a commvault tool or way for me to get rid of the directory? If rebooting doesn’t work you can try to give your Windows User Account “Full Control” permissions to the Index Folder and then forcing the child objects to inherit the new permissions Space is not sufficient on the disk that hosts the index directory, causing frequent event-driven cleanup operations. Properties->Catalog. Amount of free space on the index cache. Power Management: If host MediaAgent was offline when index was required, it will be migrated to another MediaAgent. In most cases, this is caused by hardware performance issues. From the CommCell Browser, If you disable access to the index cache, you can optionally . DR Backups For Copy Index restore failed. The index database can only be one one media agent, but will automatically move around in certain situations. Please check if the MediaAgent is reachable and this product's services are running Please confirm with you network team if there are any firewall rules and check what rules for the Commvault firewall are in place. Backups will start failing if the cache runs out of space. To correct these issues, Oct 11, 2024 · You can configure whether access to the index cache on a MediaAgent is enabled or disabled. \\DeDupDB] on MediaAgent [DOCLABHVHOST. Index cache free disk space is less than 10%, it's considered overloaded. Index Cache Size. If the index cache directory is offline, this field displays the reason. There is an additional setting that can be set in the properties of the MediaAgent under advanced/additional settings: Name - nCloudUseTempFile Category - MediaAgent Type - Integer Value - 0. Unfortunately, the guy on ground provisioned new storage for these DDBs AND Index Cache, changed the drive letters and reassigned the partitions Dec 20, 2024 · Once the index is found to be corrupt in the index cache, if a full job is run, the corrupt index is cleared and a new index is created by playing back the full job. Jun 9, 2024 · Changing the Location of the Index Log Cache Directory. Deduplication Database. As far as I know system keeps only a few copies of full index backup. An index grew larger than 2 GB, and was automatically renamed. Commvault Cloud Topics; Self-Hosted Q&A; Can't backup synthetic full backups as per the advice above, we can’t access the Index Cache to complete the Synth Full. Cause 4. Jun 7, 2024 · If you want to upgrade to Version 11, but currently have a shared index cache arrangement configured (that is, an index cache server or index cache using network share), then you must transition to a local index cache. Disk usage (in %) of the Verify for any Disk Library with network share data path that the required number of SMB/CIFS connections are allowed. Add additional mount paths/disk space or Age/Prune jobs as necessary to free up media/disk space. Commvault multi-tiered indexing structure. Properties->Data Paths; Verify that all Data Path Spare media pools have sufficient media/disk space. Index Directory Space. For other issues, contact Commvault Support. Free Space (%) Percentage of free space on the index cache. On the Catalog tab of the MediaAgent Properties dialog box, Oct 11, 2024 · Take the Index offline when free space falls below n GB: This is the total space that must be available in the index cache for it to remain online. For more information on Commvault Index functionality, see Index Offline Reason. Index cache directory disk space (in MB Dec 23, 2024 · Disabling access to the index cache will make the index offline and unavailable for browse operations on associated subclients. Total size of the index cache. The "Remarks" column in the Index Cache Location report states the following: Index cache will be full in less than [30/90] days. The index is located (incremental / differential) or a new index file is Logs: Contains action logs and other index related payload data. If you disable access to the index cache, you can optionally enter details or a reason in Jun 24, 2021 · Index full backup jobs seems not to be aged. Verifying Cloud Storage Product Compatibility with Commvault. This is a disk library, not tape. Right-click the MediaAgent name, and then click Properties. Unexpected termination of the DDB process. Tried manually upgrade to version 10. 10, but nothing changed. On the Catalog tab of the MediaAgent Properties dialog box, Feb 5, 2021 · The Index Cache Location report indicates that there is limited free disk space in the index cache, and it will be full in less than 30 or 90 days. When upgrading to 11. Feb 28, 2022 · Fortunately, through the tape library management gui I was able to move the tape from the drive to the I/O slot. So. Here it looks like the software still has the old I recently added a 2nd media agent and disk storage so we can backup directly to disk and then aux copy to tape. Deduplication Database Location. The current available space and usage values for the Index Directory. Procedure. If you want to change the status to Ready, select the Enable Library check box. There’s a few things you can check: Services are running on the client, MA, etc. Your 84,990 files could definitely be a reason for consuming so much index space @Jason Duncan I have disabled and enabled the ransomware protection on MA and disabled the AV on the MA. Not enough space on the DDB disk. Resolution SQL. Free Disk Space. Verify that all Data Path Spare media pools have sufficient media/disk space. Displays the offline reason, when the status of the selected deduplication database is offline. Instead, it ensures that both the DDB and disk are in sync. The DDB is offline due to one of the following reasons: Network connectivity. Verification of existing jobs on disk and deduplication database The report will display the reason on why the job is not pruned yet. Index Retention Retain index for n days. Viewing the Mount Path Offline Reason. Dec 20, 2024 · Note. sys), Commvault Index Cache, and Commvault logs on different disks. CONNECT TO COMMVAULT Sign up to receive Commvault's event/webinar invitations, press releases, newsletters and product updates. File path where the index cache is located. See Index Directory Cleanup Process. Can’t we control where an index is stored. Select the MA Client Group or the MA When using Commvault deduplication, block and metadata indexing are maintained within volume folders in the disk library. Index has pointers to internal CV metadata which would be invalid without proper index regeneration. Click Browse to establish or change the designated location. No index backup was found. Check for long Disk I/O queue/waits. For free index cache disk space issues, see Indexing In the CommCell Browser, open Workflows. Information on the box. Capacity. To view the status of a MediaAgent: On Windows MediaAgents, the original directory may have to be manually deleted to free the disk space. Index retention time in days. For more information about the feature, see Disk Caching Deleting the index is just going to cause problems, from waiting on index restores or pending\failed jobs due to index errors. Thanks for the question and welcome to the Community. The date when the Index Cache may become full Feb 16, 2014 · Offline Reason. Statistics about the current space usage of the index cache (for example, total index cache directory size, disk space used by index files, disk space used by other files, and free space in the directory) are shown at the bottom of the Catalog tab of the MediaAgent Properties dialog box. Other Data. Apply Microsoft hotfix if necessary. See BOL for recommended Index Cache disk space. Total size of index cache directory. I see almost 40 jobs of full index backup from January this year until now. Full reconstruction job can be a time-consuming process, because the full disk needs to be read during the recovery operation. 28 with ransomware protection enabled, or when enabling ransomware protection on these versions, backups may fail and/or disk libraries or mount paths hosted using a UNC path may go offline. 83:486: Create index on Full enabled. Recreates a new partition(s) from the deduplicated data read on the disk. Today when I check the index it is 411GB in size, so its increasing significantly. You can see the index cache location under storage resources, media agent. Cause 3. You may unsubscribe Oct 11, 2024 · Disabling access to the index cache will make the index offline and unavailable for browse operations on associated subclients. [size] GB. Verification of existing jobs on disk and deduplication database Marking a Disk/Cloud Library Offline for Maintenance. Before we were just doing backup to tape. 83:488: Create index when job fails Enabled. Click Advanced and then click Additional Settings tab. Index cache directory disk space (in MB May 16, 2020 · Hopefully, this is an internal ssd in your server. One suggestion although, please review and understand the different RAID types and their effect on IOPS and throughput. Jun 18, 2014 · Remove from Storage Policy copy all Data Paths with inactive MediaAgent, library, or index cache directory. After the Index Gateway cache directory location is changed, operations such as pruning and restoring only apply to the new directory. Actual needed free disk space will vary depending on size of index. Index cache directory disk space (in MB Jun 24, 2019 · Other possible cause is insufficient index cache space. (Microsoft KB 2537589). Every job has a copy on disk and a tape on storage policy. However, the index is not present in Index Cache. Storage validation worked fine and backups also running fine. Oct 11, 2024 · Once the index is found to be corrupt in the index cache, if a full job is run, the corrupt index is cleared and a new index is created by playing back the full job. repaired, restarted, all good again. This option does not apply to Indexing Version 2. One option that Jul 21, 2023 · Q: How can I move the Index Cache from one location to another within Commvault? A: Commvault provides a predefined workflow called "IndexServerDirectoryMove" that allows you to efficiently move index data from one location to another. Note that when index files are changed, added, or deleted, it make take up to 30 minutes for the Index value to update. RAID 0 would give you highest throughput but no resilience to disk failure. lhwb cduyg mannrm alqy ecvbygg uwvsl czeyp xgvf dvyvzx hgek