Dell laptop freezes when charger is unplugged When I unplug it again the computer gets faster immediately. (Laptop --> usb-c hub --> usb-c to lightening cable --> iphone). When I unplugged it, started it from sleep while on battery, or started it up while on battery, it would freeze solid. The charger LED turns off if I plug the connector into the charging port. I close the lid. Everytime I unplug my charger my laptop crashes bro, it's an asus rog strix g15 Support Share Add a Comment. 4 as recommended by Dell Command update app. I have same issue with my Dell Precision 5570 laptop, it turns off as soon I unplug the mains charger. Hi Amy, Undocking a portable computer while it is in either standby mode or hibernate mode can result in data loss and system instability. r/techsupport. If I now connect the charger to the Hi I have Windows 7 Pro (RTM) installed on a DELL Precision M65 laptop. I have to drain the the laptop until it dies before I restart the laptop and it starts recognizing the charger again and then charging. So i decided to remake this video so that it is easier to f Hello, I have a laptop that has a fragile battery. Shuts off and won't turn on with cord unattached. Not 100% on this May 16, 2018 · We have a number of Dell Latitude 7480 laptops with Dell D6000 docks that have frequent freezing issues when docking and un-docking. February 1st, 2019 20:00. Nov 29, 2022 · Unplug adapter/charger. 2 04/10/2017. The screen is dark but still lit, if you know what I mean. 04 for testing, but the laptop is randomly freezing. Posts. I unplug the laptop from power My laptop shuts down immediately when it's unplugged and when it's plugged in it doesn't charge either. I have a problem I can't understand , it's been 2 weeks since I faced this , charger's connected to my laptop so when I look in windows I see it plugged and fine but sometimes it unplugs then plugs automatically so I said lemme take a look at the lamp in my laptop which says charger's on to make sure it's not the charger's problem but I see it Screen freeze when charger connected on dell latite 5410 I got BSOD and when I turned the computer off and on again, it booted up as usual. From Windows 10 1507 to the latest 1803. The issue seems to be related to May 13, 2011 · When I called Dell suporting service and I explained the problem, they told me that probably the mother board has some issues and need to be replaced. SYSTEM PRODUCT NAME. 20. Dell Laptop Not Charging. Nothing new has been put up about it since 2018, which was said then to go into 'enable adaptive brightness settings', but there is no longer that option. How can I fix this. I have two external monitors that work fine with the power to the laptop plugged in and unplugged. Many calls and tickets with Dell didn't solved the issue. It could happen before I log into Windows, or after 5 minutes, 20 or more minutes. New True2, the lags and stutters are really noticeable when unplugged from the charger. amd64fre. It seems to me that this must be software-related, but I can't find a solution. This resolved that problem. Whenever I'm doing something like playing a videogame or watching videos, and I unplug my laptop charger while doing it, it begins to lag heavily. If I unplug power cord the laptop switches off like it has no battery at all. I can operate the Most modern laptops aren’t constantly charging the battery when it’s at 100%. Every so often, my laptop screen freezes. The little LED light on the charger Jan 26, 2022 · But check the battery connection first to make sure it is fully plugged in. Unplug adapter/charger and use the laptop with battery power until drained, repeat this process 2 or 3 times. 2). Or maybe it is a power management setting which I think it's the case. Open comment sort options. Just want to know if why and what would be the fix for this sudden freeze that needed the laptop charger to be plugged in and sometimes it is the other way around. I have a Dell Latitude 5420 that would not stay on without the AC adapter being plugged (battery stuck at 9%) in and Feb 3, 2016 · Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. I have noticed that if I turn off - Unplug the charger from the laptop - Unplug the charger from the wall outlet for at least 5 minutes - turn off the laptop - After the 5 minutes plug the charger back into the wall - With the laptop still off, plug the charger into the laptop. Hello everybody, does anybody knows why my Dell Latitude 50220 laptop slows down completely when it is unplugged from charger, even when I set "Best Performance" for a Power Mode. How are the users removing the laptops from the docks? I have found that the dock will crash my laptop if I connect 2 monitors to the dock and the I disconnect the laptop monitor. => Bad. 1. The laptop was working fine but today out of nowhere the laptop lags when plugged in to the charger. Dell laptop only shuts down when charger is unplugged upvote r/techsupport. At first, there seemed to be no solution to the issue other than hard rebooting the laptop. May 13, 2011 · Hello,I've had this issue for some time now but no real resolution. So it isn't USB socket specific. ; Right-click on each item and HP Pavilion dv6-6c35dx, Windows 10 The laptop freezes and locks up every time the charger is unplugged. System passed with Oct 3, 2018 · I haven't noticed any patterns in freezes. Discover discussions, news, reviews, and advice on finding the perfect gaming laptop. Help Hi, I have a problem with my Dell Inspiron 15 where the screen dims when I unplug the charger and I don't have an option to disable adaptive brightness or disable screen dimming on battery power. 4 Posts. if i use it with battery power it works finely but when i plugged in it freezes - 7316452 laptop freezes while charging; laptop freezes while charging. Solved. I plug in a universal charger it charges the battery and the touchpad works flawlessly. Laptop rebooted, but shut down after showing Dell logo. I downloaded the old package installers that came with my laptop from Dell site, and now my screen does not freeze during startup (on battery) - Dell G15 Laptop The laptop is super impressive at specs but when used it cant even handle simple video play. It feeds it straight from the plug once it is done charging. Unfortunatelly I bought this laptop more than 1 year ago, so I don't have warranty any more and the prices they give are VERY EXPENSIVE. Still doin' it. 20 GHz 8 GB RAM 64 bit operating system Windows 10 Pro, 1903, 18362. - Regardless of gaming, Disconnect your charger and any USBs. It may be that the battery is no longer really holding a charge, no matter what the computer claims, in this case you’d need to purchase a new battery. This could be due to the system limiting processor speeds to generate less heat, or because it hit a failure point and could not recover. ; Detach your battery or disconnect the battery cable if your battery is built in. Then when plugged in, the battery icon will show that it is slowly charging. When I plug in a new dell charger it chargers the battery but the touchpad stops working. All drivers are up to date according to the recommendations kindly given by the software provided by Dell (some people claim that this software could cause issues). When I changed the power scheme to Always Plugged In, it dropped to 96% charge and quickly came back to 100%. Hello everyone. I don't know whether it is ASUS or Windows 10 but, as soon as I plug the charger in after a while the laptop will freeze completely and I am not able to do anything apart from making a force shutdown from the power button. 720 External monitor, HP 25es The problem often occurs when I disconnect the laptop (from the external monitor, power cord, etc. S. Driver versions are up to date. My XPS 13 9343 goes through periods where it will not stay powered when I unplug the power supply. The computer was unresponsive to pushing the power button and inserting/removing the AC adapter for some time. Any suggestions? Archived post. the circuits that handle charging and routing the battery power to the laptop must make a switch from charging the battery to supplying battery power to the laptop main It happens that my monitor is also a Dell monitor (U2414H), so I plugged the sound bar in there instead of directly into the laptop and had the same effect - the application freezes when the sound bar is plugged in, but returns to normal operation when I unplug the sound bar. Does anyone know whats going on? I have an Inspiron 15 5558. 12. Perform a power cycle: Shut down your laptop completely, disconnect the charger, remove the battery (if removable), hold down the power button for 30 seconds, then reinsert the battery and plug in the charger. Open comment sort options (Rapid Storage Technology), a Windows-based app for enhanced computer performance (which involves incorrect use of IRST drivers to be more specific). Before trying the fixes, examine the battery icon on the taskbar to see if the battery status shows a “plugged in” state Nov 25, 2023 · Unplugging will always slow the system, since it's not possible to run the system at full power on battery only. When I wake up this morning I find that it wouldn't turn on without the charger plugged in. - Use Dell command update to check and update drivers. I am facing a problem with Asus X541NA laptop Windows 10. OK so my laptop locks automatically when the power cord doesn't charge for like even a second for first it says low power plug in your pc now and then locks itself then i have to turn it on and it COMPUTER NAME. I tried almost about everything (Ctrl+Alt+Del, mashing random buttons, shortcut to sleep etc. I have the HP Pavilion Laptop and I have gone through all the settings and tried to find a way to change the setting to 100% brightness while plugged in and unplugged. I have installed Ubuntu 24. I’ve swapped I understand that you're new Dell G15 computer randomly freezes, I'm sorry for the inconvenience and I'll do my best to help you out Since it's a new laptop and you haven't install any apps yet, first thing we can do is to make sure all the drivers is updated. A colleague of mine has a Dell Latitude 7280 with Windows 10. Dec 10, 2018 · Didn't fix the issue. If I unplug it and try running it on my internal battery, the laptop randomly freezes up. 11. Laptop just freezes when all utilities are unplugged, mouse Hi guys. My laptop freezes ever second when charger is not plugged in. Whenever I try to play audio on my computer when its not charging, it comes out very slow and with a ton of static, it happens when my headphones are plugged in too but when I plug it back in for charging, it sounds perfectly fine with or without headphones. December 27th, 2023 11:55. If your battery is NiCad it loses battery life quicker because of an issue called memory effect. I am using Lenovo E4430 i7 8gb ram 128ssd NVIDIA. P. It also boots fine while on battery to the desktop and operates normally. Aug 30, 2012 · I recently have been issued a new laptop through my company. - Use Dell support to update drivers. (of course after disconnecting the battery first). Lithium Ion doesn't have this So yeah, my laptop often freezes even when I'm not using heavy programs and the only way to fix it is to either unplug it or plug it in. - Run Dell ePSA to test the system. 5,476 879 the Microsoft ACPI-Compliant Control Method Battery which is basically the driver that communicates between the computer and the battery. shabirkam1. Once unplugged from charger the laptop starts lagging. 90% of the time it will freeze within 1 minute. Aug 16, 2017 · I've recently started working at a new company and I've been provided with a brand new Latitude E5570. Randomly freezes after few minutes, either just freezes with unresponsive mouse and keyboard or with 0% progress blue screen Inspiron Freezes When Unplugged I've had my Inspiron 6400 for less than a month and I've just discovered quite often, when the computer is disconnected from the AC power adapter, the screen goes black and the system becomes unresponsive. Then it doesn’t recognize the charger and won’t charge. The laptop works amazingly fine when plugged into the charger and gets constant fps. I'm using a Asus ROG Zephyrus G15 GA503QE-HQ070T laptop with: AMD Ryzen 9 5900HS with Radeon Graphics, 3301 Mhz, 8 Core(s), 16 Logical Processor(s) it seems to actually be suppressing whatever problem happens to be causing the actual crash-freezing. The battery stayed at 33% without changing when charging so I decided to replace the battery today but the issue still persists just that it's stuck at 55% with this new battery. May 16, 2018 · The same issue with 7480 on my side. ) but nothing worked. Anyway No blue screen in laptop. However, when i unplug the charger, it continuously freezes up on very short intervals. After 3 days use the laptop has started to shut down when the power cord is unplugged, it was working fine yesterday but having returned to work this morning I've found that I can't use the laptop unless it is plugged in (it wont turn on if the cord is unplugged). When my laptop is plugged in the charger, it runs perfectly fine. ) to take it elsewhere. P09E Manufactured: 5/3/2012 Intel Core i7-2670QM CPU @ 2. Dell Precision 5510 I have a Dell G15 5520. Best. Some specs on my laptop: Dell XPS L702x, Dell Model No. Unplugged power cable and all other cables. Remove all power sources: Unplug the AC Adapter and Remove the Battery or Unplug the Desktop At this point I'm thinking that the problem lie in how the laptop uses the battery though I'm not sure how to test this. Hello, The problem is the middle pin is not connect to the charger. OS BUILD. BHK6. I plug in the charger 24/7 so it doesn't run out of battery and because it's more smooth and more normal when I play games or just search things up. Solved: hello sir\madam my laptop freezes while i plugged in. Once in the bios navigate to the Power Management tab and then to AC Behavior. Alienware M15 R7. I have a problem with my laptop when it's unplugged from the power adapter and switches to "Best Battery Life" The whole OS starts to lag with very noticeable Mouse and Keyboard input freezes . leemell. Try this: Open the Device Manager by searching for it or right-clicking the Start button and selecting Device Manager. The issue seems to be related to programs not properly switching network connectivity from wired to wireless and back. Type of abuse Harassment is any behavior My Dell Latitude 7440 will not power on without the power cord. I've done this on 4 different outlets and I'm getting the same result. I monitored the task manager whilst the monitor is plugged and 'system interruption' pops up with a cpu usage of 70-100% . Doing this will completely drain any power from your laptop. But after it has started to get the screen frozen a few minutes after connecting the charger (type c), the screen freezes a few minutes after plugging it in. You’re more likely to see wear and tear from the unnecessary charge/discharge cycles you’re putting it thru by unplugging it constantly. Reinserted power cable and pressed power button, blue Windows screen (recovery options) appeared. Dell Power Manager tells me the the battery is OK. Hardware. Check your Power Management settings =. It always remains at 78% being charged. Jul 22, 2020 · Laptop turns on by itself, freezes, doesn't turn off when i press the power button So today when I plugged in the AC power (because broken battery) to my latitude e5470, it turned on automatically without me pressing the power button and it remained on dell logo. ; Turn on your laptop without the charger connected. I unplug my laptop twice a day and sometimes it will restart both time/sometimes neither time/sometimes one time. Desktop appears as before. Inspiron 5567. Took me some time to unscrew and dissembly the entire laptop but it was worth it. New The unofficial subreddit for Dell Technologies I have a problem where my computer practically stops working when I plug the charger in. I tried the caps lock, nothing changed. Upon restart, windows says it encountered an error, blah blah blah, would - 4605574 Laptop-Freeze. This happened to me yesterday where my G7 will freezes around 4-5 minutes upon turning on the computer or even restarting. The laptop boots to the desktop fine while its connected to the AC adapter. The buttery stack on the same percent and there is no animation of charging. . 1. February 1st, 2019 15:00. Press "Win + P" and select "PC screen only" to attempt to go back to my laptop display. The laptop chargers normally with the New Dell Latitude 5590 Laptop. (Before this the laptop was charged 24/7 since I got my laptop) I searched it Hi, I have a Laptop Dell Inspiron 14 (7400) bought 3 months ago and hardly used. Basically the problem is that my screen literally flickers like crazy sometimes, usually when I switch to another page or something along the line of that. This goes away as soon as I unplug the HDMI cable. BIOS. Or some Windows update, but not sure The screen freezes but the sound continues to play (if watching a video). Ok, here's a new finding: In Windows 11, if I change the driver of the "Intel UHD Graphics" adapter to "Microsoft Basic Display Adapter", then this behavior stops. After I had updated all the drivers (including for BIOS), the frequency of such freezes reduced significantly. Most times it even crashes when I try. What I succeeded is connect the iphone thought usb-c hub. I have no network connection through this interface. When I charge the laptop while it’s off I can get it However, when I boot into Windows 11, it charges for a few seconds, and then stops charging. Report abuse Report abuse. There I have a 2018 Dell G7 which would sometimes freezes during gaming but nothing to serious. When I unplug it, it stays dead until I unplug from the wall outlet and plug back in, then it's blue again. When the laptop is plugged into its charger and Start>Shutdown is selected, the laptop restarts instead. Stumped on a tech problem? Ask the If laptop is turned on – and I plug the charger in – the screen brightens – but everything freezes - mouse keyboard everything – and it doesn't indicate it is charging - if I unplug the charger it immediately un-freezes. It is a Dell E5520 laptop. I've tried replacing the battery and the charger with the same Learn how to fix computer freezing or hang issues with these troubleshooting steps from Dell. Only, I can't move my mouse or make any input. My battery was fine. Regards, U2 This is ridiculous! My battery is fine, it is something else causing this laptop to shut down after being unplugged. if any of you can fix this problem pls help me out Mar 8, 2017 · Laptop simply crashes whenever I unplug the charger. It even freezes if I scan through my video folders. Is this normal behavior on a Windows laptop? OS: Windows 10 Pro (with latest updates) Laptop: Dell XPS 9510 I need to prevent it from happening, laptop is connected to a Dell WD19TB dock, it has a power button on it, pressing it mimics the laptop's power button. It didn't have this issue before. I plugged it back in and everything is back to normal. Options. Besides the repairs, everything The same issue with 7480 on my side. The AC adapter is recognized and system tray says "x% available, plugged in", but it doesn't charge. Recommended for users Hi, I'm looking for the fix, well, when i'm turning on my laptop, while it's charging, and i'm playing the game, and when i just unplug charger, it's have terrible lag, and this repeat also when i'm turning on my laptop on battery, playing games well, and when i plugged in charger it's lagging again. Other times that doesn't work Same problem with my old Inspiron 6400. The center pin of your AC adapter is used to communicate with the laptop to prevent over voltage/current. Once the power cable is unplugged, the laptop will remain on but the built in battery light turns orange. I just had this same problem. It also regulates the charge/discharge of the battery to prevent over charging and accelerated deterioration of the battery due to being fully charged all the time. Jul 12, 2019 · What I succeeded is connect the iphone thought usb-c hub. Regards Hi, I have noticed recently that when I unplug my laptop (DELL Inspiron 17 5000 series) from the charger to move around or take it somewhere (I have it plugged in most of the time), after a while, usually 10-15 mins after I unplug my PC, the computer will notify me that it has randomly " Encountered A Problem" and has to shut down. This is a Dell Inspiron 6400. I'm using an MSI GF63-9SC on Windows 10 ver 1909. It's not shut off, it is just freeze, the screen still on and the graphic stucked there like a picture, you just can not get any response form it using keyboard or mouse. If I look at the battery status and unplug the charger for a moment and then reconnect, it will charge for 8-10 seconds, and then stops charging. You can vote as helpful, but you cannot reply or subscribe to this thread. Only option I left is always to hard boot it. As a possible fix, with your laptop turned off, unplug the charging cable from the laptop and then remove the battery from the laptop and leave it out for at least 5 minutes. Have to shut it down holding the power button. Dell Laptop. Remove all cables and battery. Restart your laptop Laptop slow/freezes while plugged in and doesn’t charge I have a Dell Inspiron 17 3785 that is slow and freezes while it is plugged in. Laptop abruptly shut down (instant black screen) after ~20 seconds. I've tried going into power options and changing my Intel Graphic settings, but that didn't work. Remove all power sources: Unplug the AC Adapter and Remove the Battery or Unplug the Desktop Dell Laptops all models Read-only Support Forum. Randomly freezes after few minutes, either just freezes with unresponsive mouse and keyboard or with 0% progress blue screen Jul 2, 2022 · My laptop is a Jumper EZBook X1 the thing is that when I unplugged the charger the battery will drop really fast , it take around 12minute to drain 100% I try to reset the laptop but is still not fix. I - The USB charging cable stays plugged in 24/7 its only when I actually plug/unplug my headset from the charger cable my pc crashes - I have not tried the other USB slots on my pc yet wanted to see if it was an easy fix first before trying other slots I tried it again, same thing. The laptop would also shut off after I unplug the charger. Battery charge is stuck at 86%. L. Laptop is plugged in and charging. When the charger is plugged a freeze would occur out of the blue and needs the charger to be unplugged to resume operation. Remove the checkmark from the box that reads "Wake on AC" Save changes and exit. vb_release. Dell Inc. Recommended for users who want to “set it and forget it. - Update BIOS to the newest level(1. Additionally, if I start the laptop when it is not plugged in, the Dell logo on the startup screen will come up as well as the loading animation but then it will shut off. 191206-1406. I have a problem with my Laptop, it works very well when it is not connected to the charger, but when I plug it in it works only for 5-15 minutes then crashes and I have to force shutdown. My problem - The computer works just fine when the AC power cable (Type-C) unplugged, but when I do plug it, windows applications gets laggy with tiny (maybe graphic) delays. I have tried numerous drivers from the Dell and Intel site and the only time When I move from my desk to my couch, I unplug my laptop and the external monitor. We have a Dell Latitude 7480 Laptop that freezes up. if any of you can fix this problem pls help me out When the laptop is plugged in, the battery icon stays at a 100% charge. Type in password. Clicked 'Restart my PC'. It said that it didn't detect any integrated graphics. Battery will drain all the way down to 0% like this, unless I unplug and plug the adapter in again, at which point it starts actually charging. The same thing happens if I unplug and replug the charger from the wall outlet. I will wait windows update. When just running a game, the laptop just crashes and shuts down. Cancel Post. This thread is locked. Then everything goes back to working as Laptop simply crashes whenever I unplug the charger. XPS 15 9500 32GB RAM i7-10750H 1TB SSD GeForce GTX 1650-Ti. So I have 3 available monitors but I'm using only 2 monitors connected to the dock. On top of that, it Mar 4, 2021 · The laptop is plugged in, running and charging normally, when I unplug the charger (moving laptop) and plug it back in, it won't charge anymore. on a Dell Studio XPSBasically, and this is intermittent It doesn't happen always but whenever the power cord is unplugged the laptop freezes for a good while before coming back to normal. The computer can just be running but sitting unused or in the midst of heavy processing. As of today, when I unplug it, the performance slows down incredibly both the browsing and the use of programmes. Same problem. ; Click on the On Battery option from the left pane in the Laptop: Dell G3 3500 - i7-10750H, GTX 1650 Ti, 16 GB RAM - My laptop absolutely cannot play any games when the charger is unplugged. My laptop is a Jumper EZBook X1 the thing is that when I unplugged the charger the battery will drop really fast , it take around 12minute to drain 100% I try to reset the laptop but is still not fix. It will be cheaper to buy a new one. Sometimes if I remove the charger – then plug it back in – problem is resolved. I've set the power options on High Performance before and that solved the problem, but it used up the battery charge way too fast so i don't prefer that option now. 12. View All (2) 3 REPLIES 3. Never freezes while connected to docking station. Again this usually only happens when my laptop is unplugged from the charger, when charging I RARELY have this problem (I still have a flicker but very rarely). Share Sort by: Best. Also, it's usually when I unplug the cable from the laptop moreso than from the outlet. Laptop screen dims when charger is unplugged . ) That's annoying, but not something I can't deal with, The PROBLEM is that the image color Start the computer and TAP F2 to enter the bios. No matter OS version or drivers. Launch the Intel HD graphics software from the Start Menu application list. The computer shows it to be 100% charged and in good health. Then a month ago, I discovered by chance that when I unplug the AC adaptor, the laptop unfreezes. 00:00 Intro00:12 Run System Diagnostics00:49 Update Drivers01:18 When I plug or unplug the charger while playing music/video on laptop, the laptop is freezing with buzzing sound for 1-2 seconds when the laptop begins charging. When I first got it, it it was slower and lagged once or twice with the charger unplugged. There is a power switching utility that quickly switches between AC and Battery when the power cable/charger is plugged in or unplugged [computer goes to sleep] Open the lid a few seconds later, wake computer up. Plug adapter/charger back in and charge the battery until full. That's true of every notebook computer with anything other than a very low power CPU and integrated Oct 4, 2023 · Computer manufacturers like Acer and Asus recommend removing the battery when it’s not being used, however, Dell states there is no issue leaving your laptop plugged in all the Aug 7, 2019 · I've heard/read some articles that suggest that laptop batteries can't output enough power to drive your CPU/GPU at their full potential while not plugged in. 1 Message. But when I start the (external) Online Diagnostics Tool on Dell website and make the ACPI battery test, it says that the battery is fine. Unplugging solves the problem almost immediately. Sorry you're having this problem with your power supply / battery on your laptop. The screen is locked up to the last image, but the keyboard, mouse-pad, and external mouse (if being used) have no impact on the Laptop. Paul845. The laptop is Dell Inspiron 5570. First, the sound will stutter like this, go normal again, but the screen is frozen, and around 10 seconds after that I get a BSOD with DPC_Watchdog_Violation. While it is plugged in, it says it’s charging, but doesn’t actually charge and increase the battery percentage unless the laptop is completely off. Any advice would be appreciated. My laptop is Dell Inspiron 5558 running Windows 10 1909. Figure 2: Vent on the front of a desktop with dust. During this time, open your laptop and press and hold the power button for 10 seconds. I have updated all firmware and drivers available up to day (15 March 2019) at Dell Support for both devices (7490 and WD15), but everytime that I undock the laptop from the dock (unplugging the USB-C cable from the dock), the laptop gets fully frozen with a black screen; and the only way to recover is to perform a hard reboot (keep preshing See the example that is shown in Figure 1 for a laptop vent and the example that is shown in Figure 2 for a desktop vent. I write my story with G15 5530. This happens mostly when I watch videos on youtube. I then have to press the power button to close the laptop, and, on restarting all my icons have reverted to the default positions. Power on laptop, make change to power plan settings to allow battery to drain fully and let it run on battery until shutdown by itself (went to sleep). When unplugged, the computer will turn off by itself apparently at random or when the screen is closed. So basically off late the screen just froze whenever i play anything or work with videos. Join our passionate community to stay informed and connected with the latest trends and technologies in the gaming laptop world. Just charge the iphone. ; Reconnect your battery. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Hi, so I just bought a brand new Dell G3 15, which is a pretty casual gaming latop with i5-9th gen, GTX 1650, 8GB RAM, 128SSD, 1TB and I don't have any experince with laptops whatsoever, so I just wanted to ask, if it's okay, when I unplug my laptop from charger, my FPS in for example Dead by Same goes for plugging power to the laptop when it's sleeping, it wakes up. Upon restart, windows says it encountered an error, blah blah blah, would - 4605574 Note: Before, the issue did not happen if the laptop was asleep when I unplugged it. She docks it via a thunderbolt cable to a docking station and has never had any issues while docked. Any ideas on this? I'm on a Dell Inspiron 7370 with Windows 10. Any suggestions? (not really sure what category to put this into, so i more or less chose at random). If it's over a year old and your laptop is plugged in most if the time, it's probably time to get a new one (if you wanna use it unplugged). It works great while plugged into my wall outlet. On 2/2/2024, the computer froze while charging, and I had to do a hard power off. I'm back after a long while to say that i figured out a way to fix it. I unplugged it from the laptop and the My laptop is from 2011 and had a Nickel-Cadmium (NiCad) battery. I bought it half But as soon as I unplug the power cable, the XPS immediately crashes/shuts down (although the battery is 78% charged) and I have to restart. Battery shows full life but it will not run without being plugged in. I had just recently updated my firmware and downloaded safeBios overnight. When I unplug the charger the touchpad works just fine. Top. Even after Dell repaired the laptop, the problem still exists. Click on the Power option in the Intel HD Graphics window. Welcome to r/gaminglaptops, the hub for gaming laptop enthusiasts. the onboard NIC is a Broadcom NetXtreme 57xx Gigabit adapter and the driver You can see when the ping spikes stop when I unplug my laptop from the charger. Sometimes it even gets blue screened and it doesn't even restart after that. I have also with me a recorded video on how this G3 freezes and after i've unplugged the charger it went back normal again and saved it in my dropbox I can share the link in this thread if need be. 0. It worked. Thanks When I boot my laptop plugged in, my battery drains even while idling (~0% CPU usage). Other things to note: I have no unusual programs running (most of Hi people, I got this problem with my MSI Katana Gf66, I'm using Windows 11 btw, I don't know why, but my laptop screen keeps turning black when I am plug and unplug my charger, it's new laptop, just been using it for 1 week, all driver were updated, bios also updated, been trying all suggestion out there, using CMD, reinstalled my graphics driver, turning battery I have a Dell latitude E6320. Moreover, the battery doesn't charge when the power cable is plugged in. The weird thing: According to the internal Dell Power Manager the battery is defect. Turn off the System. I can consistently reproduce the issue doing the following: Press "Win + P" and select "Second screen only" to only display on my external displays. If you are using it with charger, unplug charger and it will work again. - I ran the chipset driver and selected the "repair" mode. When the laptop is operating on its battery and Start>Shutdown is selected, it shuts down correctly after a few moments. I checked task manger when it lags and the CPU is fine. Brought home a newer Inspiron N4010 from the office and just by chance plugged it into the old charger that was already on the desk. It still freezes and slows down whenever i unplug the charger. and when i restart the system, it's works fine again. 19041. I haven't noticed any patterns in freezes. Here what happens: 1. The cells in your battery have most likely gone through all the charge cycles they are capable of. It's still a good idea to do a hard reset: Shutdown. Then waited for 33 minutes. The computer can only turn on when it's plugged to the charger, but once I remove the cable, it powers off. Music still plays in the background and I assume other processes are also running. Most Your laptop comes with a "SMART" power system. dell-hardware, windows-10 May 13, 2011 · Hello,I've had this issue for some time now but no real resolution. The laptop battery currently says "50% available (plugged in)", and the percentage continues to decrease every half day. The problem is I cannot use the battery without the charger, the laptop freezes every single time I unplug the charger and then turn black. Dell Laptop I am having the same issue with my Dell XPS 9510. I can solve this by either inserting the USB-C charger if it's not already inserted, or taking out the charger if it is inserted. Report abuse May 16, 2018 · We have a number of Dell Latitude 7480 laptops with Dell D6000 docks that have frequent freezing issues when docking and un-docking. just give me a headsup . Dell Support Resources. I have this exact same problem. I'm running Windows Vista Home Premium SP2, latest updates, etc. It abruptly shuts down after about 10 minutes so it is using the battery to an extent. I only unplugged the bios battery and plugged it back again. Unplugged, the display dims about 10% (Even if set at 100% when unplugged, when plugged in, the screen jumps back up in brightness. BUT NEVER AGAIN DELL! Mar 1, 2021 · It does fix the problem it worked fine without a charger plugged but when I restarted my laptop, the issue came back, it still freezes, slows down and flashing black screen. And again if I plug it into the laptop it instantly dies. 20 Posts. When it has been unplugged and unused over night, the battery will have lost it's charge. When undocked, the laptop freezes on the log in page almost instantly . When you start charging your battery after a partial discharge (when the battery is 20%-80% full instead of 0%) it starts to lose battery life a little. It is stable but laptop does not recognize iphone. Default Adaptive: Adaptive — Automatically optimizes battery settings based on the user’s typical patterns. Thanks May 6, 2021 · Moreover, the battery doesn't charge when the power cable is plugged in. It sits between 5-20%, everything else is at 0 or 1%. Tried the N4010 charger on both Laptops the touch pad works on both. Dell Precision 7520 freezes when docking or undocking. Sort by: Top. When I unplug the charger from my laptop windows 10 goes blank and unresponsive. I have a new Dell latitude 3420 with RAM upgrade that turn on only when it is plugged to the charger. The screen was working while unplugged before and, coincidence or not, my impression was that this started after laptop BIOS update to version 1. Any help would be appreciated. ; Hold the power button for 30 seconds to 1 minute. If you are using it without charge, plug charger in and it will work again. Its ok as long I'm on the lockscreen after booting up, but as soon as I sign-in, it completely freezes within 3-4 mins. It typically slows down immediately, and gets so bad to where I literally won't use it until its finished charging & can be unplugged. updating your storage drivers (for your SSD If your Dell laptop is overheating, it might freeze or become unresponsive. The user reports to IT either when they notice that the computer is draining even with the charger plugged in or after the computer dies from empty battery. After replacing the battery, it works alright, charges well and no fault identified. Open the lid. Most 10. 2. It is strange because at first it seems like a battery issue however I plug it in and it boots right up and the battery is fully charged. My Acer Aspire 7 [A715-75G-50SA] freezes when plugged to its charger, except for when also connected to an external monitor. ; Click Batteries on the list to expand it and you should see two items: Microsoft AC Adapter and Microsoft ACPI-Compliant Control Method Battery. The last six months we have experienced that some computers stops charging from both the AC/DC adapter barrel plug and usb-c from WD19DC & WD19TB docking. May 27, 2023 · Hello everybody, does anybody knows why my Dell Latitude 50220 laptop slows down completely when it is unplugged from charger, even when I set "Best Performance" for a Power Mode. I went into bios, and looked at the system information. Hello. The charging process itself isn't slow & the battery life is normal. Dell Laptop Black Screen. My LAN interface reports "Cable unplugged" although the cable is inserted and working. So I assume it is the charger that needs a replacement. To summarize here is the scenario in which the laptop "locks up": Start with the charger plugged in and running Windows 10; Disconnect charger cable from laptop; Re-connect charger to laptop; Laptop "locks up" Unplugging the cable again does not unfreeze the laptop. => Good. It works fine (albeit kinda slow) when it's plugged in, but as soon as it's unplugged, it freezes and has to be forced to reboot. The laptop display remains blank. [screen was black when closed] Desktop appears as before. Sometimes the computer can be running on battery perfectly fine, but when the adapter is inserted it shuts down. Works fine with cord plugged in. After a month, I got a blue screen while charging with no hard drive recognized on reboot, which I fixed by changing to ACHI and back to Raid On in Bios. As soon as she force shuts down the laptop, redocks and then turns on the laptop, there’s no issue again. This is a remake of my previous tutorial which gained 50k views but sadly has atrocious quality. So pretty much the laptop is an AC computer. When unplugged from the charger it can last around an hour before eventually freezing. ” Primarily AC — Extends battery life by lowering the charge threshold, so that the battery never charges to 100 percent capacity. You need to follow the steps from the Aug 13, 2022 · Here are the major causes that may lead to a laptop shutting down when you unplug the power cable. Your Dell laptop battery might be experiencing a calibration issue, where the software and hardware readings are out of sync. Hi everyone! With your comments and similar posts from other forums, I figured out this BSOD was caused by the recent update of my display drivers. My computer shuts off completely when it is unplugged, but the available battery still remains at the same percentage. Nothing changes when I unplug the charger. TOTALLY WEIRD. Also I had shutdown freeze problem and to overcome that I changed the /etc/default/grub/ setting and set apci=force. To avoid loss or damage, use Undock to undock your computer, or shut down the system and undock the portable computer while your system is off. I think its a common issue with The issue is whenever I plug in my HDMI the laptop starts freezing up and hanging consequently when I unplug the HDMI cable it fixes itself. First, I enabled battery icon in my laptop by using dconf editor. I had to press and hold the power button to shut it down. i can't found any fix of When I plug in my laptop to charge the laptop turns off, and when I unplug the charging cord from the computer it turns off. And, when I finally restarted, both of the problems were resolved and also the plug in or out charger freeze problem. Feb 5, 2010 · On several occasions it seems that while listening to Audio (either Windows Media or Internet Radio), inserting the Power Adapter into the laptop the system freezes, and a loud audio buzzing sound is heard. I opened the Dell and disconnect the DC Jack from the motherboard. Then one day, it just stopped. Dell Laptop Battery Draining Fast. I am troubleshooting a Dell Inspiron laptop and have this issue I cannot seem to resolve. I was not able to identify the issue, sometimes crashed when plugged the charger, sometimes not waken up from suspend mode, I recently got a neatly used HP Omen 17 laptop which had a faulty battery so I had to replace it. See the example that is shown in Figure 1 for a laptop vent and the example that is shown in Figure 2 for a desktop vent. On all laptops we use Linux. But the problem occurs when I connect the AC adapter while the laptop is powered on, it freezes, for example when its on the desktop and i connect the AC adapter, it freezes and doesn't respond. Held a charge for hours. on a Dell Studio XPSBasically, and this is intermittent Nov 16, 2024 · I had the same problem with my laptop. New comments cannot be posted and votes cannot be cast. My laptop's a Dell G3 and it's still pretty new, 3-5 months old if I'm not mistaken, so idk why it does that. Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the But it is odd that it seemingly only happens when the AC is unplugged. After some recent Windows or Dell updates, I don't know which my laptop screen goes black when I unplug the power. I unplugged the charger and my laptop just went black. Figure 1: Vent on the bottom of the Laptop with dust. bzabk mjw aels idell jtot blmtq siinr klwv ris wzbpls